Shipping

Domestic Orders

Please visit our CA Help Center for orders shipping to Canada. Shipping Timeframe:. For all North American orders (except for Canada), Manduka ships from our warehouse in Southern California. Our warehouse processes online orders between Monday and F

International Orders

Please visit our CA Help Center for orders shipping to Canada. Shipping Timeframe:. Our warehouse processes online orders between Monday and Friday. Online orders placed with expedited shipping will be delivered Monday through Friday. Orders placed a

My order qualified for free shipping, why do I see additional shipping costs at checkout?

Is your shipping address to Alaska, Hawaii, an international location, or outside of the continental US? Then it is likely additional shipping costs have been applied because we are unable to offer free shipping to these destinations.

My shipping address is incorrect, how do I change it?

If you made a mistake with your shipping details, please reach out to our Customer Care team right away by calling us at 1.877.626.3852, M-F 9am to 5pm PST, or by sending an email to [email protected], and we will help you to the best of our abil

How do I track my package?

You will receive a shipping confirmation email with a tracking number once your order ships from our warehouse, so you can follow the progress of your delivery.

My package has been redirected back to Manduka, what do I do?

Packages are sometimes redirected back to our warehouse in California, this can occur due to the following reasons:. If we receive the package back at our warehouse, we will contact you to find a suitable solution. If you see that your package has be

I have not received my order yet, what do I do?

Our aim is to fulfill and ship your order as soon as possible, once your order has been shipped, you will receive a shipping confirmation email with the FedEx tracking number. If FedEx is showing that your package was delivered according to the track

There is an item missing from my delivery, what should I do?

First, please check to see if you have received all of the packages for your order by referencing your shipping confirmation email with the tracking information. Second, please ensure that the package was not damaged during transit or tampered with.

I received an incorrect item in my order, what should I do?

Please contact our Wholesale Customer Care Team at [email protected] or call 1.877.626.3852 option 2, Monday through Friday between 9am to 5pm PST for further assistance.